Extracted Ticket


Ticket Number  : SUNETTICKET-5708
Ticket Type    : Scheduled
Ticket Status  : Closed
Ticket Summary : Adobe Connect Upgrade
Ticket Scope   : Software

Ticket Opened  : 20190523 12:11 UTC
Ticket Closed  : 20190612 19:31 UTC

Maint. win. Start : 20190612 10:00 UTC
Maint. win. End   : 20190612 22:00 UTC
Estimated outage  : 

Affected organisations:
      * SUNET
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Description:
      * Adobe Connect will be upgraded to 10.2
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Impact:
      * Adobe Connect service will be unavailable during maintenance
        window.
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Update:

      * 20190603 15:01 UTC
        The upgrade has been postponed by a week. Updated
        maintenance window accordingly.
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      * 20190612 10:15 UTC
        Maintenance has started.
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      * 20190612 14:10 UTC
        Maintenance has been completed.
        ----
        
        
Final ticket report:

      * Adobe Connect was upgraded to 10.2.
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