Extracted Ticket Ticket Number : SUNETTICKET-5039 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Adobe Connect Maintenance Ticket Scope : Ticket Opened : 20180410 13:16 UTC Ticket Closed : 20180411 21:01 UTC Maint. win. Start : 20180411 18:00 UTC Maint. win. End : 20180411 21:00 UTC Estimated outage : Affected organisations: * SUNET ---- Description: * Adobe Connect application will be upgraded to a newer version. ---- Impact: * Adobe Connect for SUNET will be unavailable. ---- Update: * 20180411 19:40 UTC Work will start shortly. ---- * 20180411 21:01 UTC Work completed. ---- Final ticket report: * Adobe Connect application was upgraded to a newer version. ----