Extracted Ticket


Ticket Number  : NORDUNETTICKET-6852
Ticket Type    : Unscheduled
Ticket Status  : Open
Ticket Summary : Link down
Ticket Scope   : Link

Ticket Opened  : 20201015 5:44 UTC
Ticket Closed  : 

Problem Start  : 20201015 2:54 UTC
Problem End    : 20201015 8:43 UTC

Affected organisations:

      * KIAE.RU, NORDUnet, RUNNet
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Service ID:

      * NU-S000300, NU-S000452
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Description:

      * Link between Finland and Russia went down. 
        
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Impact:

      * The following services is affected:
        NU-S000300 - LHCONE grid.kiae.ru
        NU-S000452 - PNI with RUNNET 
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Update:

      * 20201015 6:53 UTC
        Our customer informed us that their channel provider is
        currently having problems with equipment in St.Petersburg.
        They are working on the problem but ETR is not known.
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      * 20201015 8:53 UTC
        Link is back up.
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      * 20201015 9:19 UTC
        Link is down again.
        ----