Extracted Ticket


Ticket Number  : NORDUNETTICKET-607
Ticket Type    : Unscheduled
Ticket Status  : Closed
Ticket Summary : NY Peering Outage
Ticket Scope   : Routing

Ticket Opened  : 20100726 16:45 UTC
Ticket Closed  : 20100802 9:38 UTC

Problem Start  : 20100726 16:12 UTC
Problem End    : 20100726 16:25 UTC

Affected organisations:

      * NORDUnet, CANARIE
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Description:

      * The Toronto-New York 10G Canarie link went down, affecting
        NORDUnet's peering with AS21949 (Beanfield Technologies
        Inc.), AS7539 (TANet2) and AS6509 (Canarie Inc.).
        ----

Impact:

      * NORDUnet's peering session with the above mentioned peers
        went down during the outage.
        ----

Update:

      * 20100726 16:56 UTC
        The cause is yet unknown. Canarie contacted their provider.
        ----
        
      * 20100726 18:08 UTC
        The circuit is restored. Canarie is still investigating.
        ----
        
      * 20100802 9:38 UTC
        The outage was due to some issues in one of the node in
        Canarie´s circuit provider. 
        
        ----
        
        
Final ticket report:

      * The outage was due to some issues in one of the node in
        Canarie´s circuit provider. The bgp session with all the
        affected peers are restored.
        
        ----