Extracted Ticket


Ticket Number  : NORDUNETTICKET-603
Ticket Type    : Unscheduled
Ticket Status  : Closed
Ticket Summary : Link down
Ticket Scope   : Link

Ticket Opened  : 20100726 9:23 UTC
Ticket Closed  : 20100802 5:41 UTC

Problem Start  : 20100726 9:20 UTC
Problem End    : 20100728 12:13 UTC

Affected organisations:

      * NDGF
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Description:

      * The link between NBI and NDGF is down. 
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Impact:

      * Reduced capacity for NBI and NDGF to the Danish part of
        Nordic LHCOPN. 
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Update:

      * 20100726 9:32 UTC
        Contacting Forskningsnettet.
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      * 20100727 4:38 UTC
        The link is currently up. 
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      * 20100727 14:53 UTC
        The link went down again for abour 40 minutes.
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      * 20100729 8:13 UTC
        Added more outages that occurred on the 28th.
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      * 20100729 13:29 UTC
        Forskningsnettet let us know that the University of
        Copenhagen are working on their infrastructure. 
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Final ticket report:

      * The outages were due to the work carried out in OPN
        infrastructure by University of Copenhagen. The link is up
        and running.
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