Extracted Ticket


Ticket Number  : NORDUNETTICKET-428
Ticket Type    : Scheduled
Ticket Status  : Closed
Ticket Summary : GEANT Emergency Maintenance
Ticket Scope   : 

Ticket Opened  : 20100305 15:08 UTC
Ticket Closed  : 20100311 12:04 UTC

Maint. win. Start : 20100311 5:00 UTC
Maint. win. End   : 20100311 7:00 UTC
Estimated outage  : 

Affected organisations:
      * NORDUnet, SUNET
        ----

Description:
      * GEANT has detected a high attenuation on the dark fibre
        between Amsterdam - Brussels. During the above time frame,
        Alcatel, DANTE hardware provider, will be performing
        measurement and cleaing work on this fibre.
        ----

Impact:
      * Follwing services will be affected:
        NU-S000018: cop-lon_EXPReS_JANet-NORDUNet_07020
        (Onsla-Jordellbank)
        NU-S000009: cop-dub_FEDERICA_HEANET-NORDUNET_08030 (Link to
        HEANET)
        NU-S000084: cop-lon_UKHEX01_NORDUNET_09002 (Connection to
        LINX)
        
        ----

Update:

      * 20100308 13:18 UTC
        GEANT reports that this maintenance has been rescheduled to
        11/03/10 between 05:00 - 07:00 UTC.
        
        ----
        
      * 20100311 5:42 UTC
        Maintenance started as planned
        ----
        
      * 20100311 6:00 UTC
        All services are up again.
        ----
        
        
Final ticket report:

      * Maintenance is completed at one site. The second site will
        be done in a week's time. This will be announced in a new
        ticket.
        
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